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IT Support Diary – Melbourne 20/2/2015


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In this week ending 20th of February Complete PC performed the following small business IT support tasks around Melbourne:

Monday 16th February: Our Managed IT Services client a Marketing firm in Mitcham, had a schedule project to have their existing HP ML110 Server replaced with a new HP 150 G9 Server. Implementing a new HP Server improved the speed of all users network access to files and database, which resulted in staff being more productive.

Tuesday 17th February: Our Managed IT Services client a Law firm on St Kilda Road, Melbourne, requested on-site IT support to resolve issue with a user unable to Print. This was resolved and the user can now print again.

Wednesday 18th February: Our Managed IT Services client an Insurance Broker in Doncaster, had the Monthly On-site Preventative Maintenance Visit. This preventative maintenance visit ensures that foreseeable IT issues are dealt with before they have an impact on the business.

Thursday 19th February: Our On Demand IT Support client a Financial Services firm in Southbank, required remote IT support whereby we install Office 2013 on their new Terminal Server.

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